Ethernet Troubleshooter


Please follow the following troubleshooting wizard for further assistance

General Info:

Your display's ethernet connectivity is handled by a Lantronix Ethernet to Serial Converter built into your display. This server is a 10-baseT node and will communicate only through a 10-baseT or 10/100 autoswitching connection. Please ensure that the hub or other network device shows a "Link" light on when the display is pluged in.

We will need to determine if you have a MSS485, a UDS10 or Cobox. The MAC address of the Lantronix device should be on the outside of your display. If your MAC Address Reads [00-80-A3-1D-XX-XX] Then you have a MSS485. If it reads [00-20-4A-72-XX-XX] you have a UDS10 or Cobox

Start MSS485 Wizard

Start UDS10 or Cobox Wizard


If you require further assistance

View UDS10 full Manual

View Cobox-FL full Manual

View MSS485 full Manual

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